FTM Online Payment - Terms & Conditions and Policies

This online payment system is provided by FTM (FARMERS’ TRADE MARKET, a division of Brahmagiri Development Society). FTM may update these terms and conditions from time to time and any changes will be effective immediately on being set out here. Please ensure you are aware of the current terms. The country of domicile for FTM is India.

Terms & Conditions:

Please read these terms carefully before using the online payment facility. Using the online payment facility on this website/app indicates that you accept these terms. If you do not accept these terms do not use this facility.

All payments are subject to the following conditions:-

Privacy Policy:

This Privacy Policy applies to all of the products, services and websites offered by FTM. Sometimes, we may post product specific privacy notices or Help Centre materials to explain our products in more detail. If you have any questions about this Privacy Policy, please feel free to contact us through our website or write to us at online.ftm@brahmagiri.org. Changes to our Privacy policy.

FTM reserves the entire right to modify/remove this privacy statement anytime and without any reason. Nothing contained herein creates or is intended to create a contract/agreement between FTM and any user visiting the FTM website or providing identifying information of any kind.

Cancellation policy:

In case of an online purchase, if you want to cancel, you can do it within 180 seconds [3 minutes] from the invoice screen in our mobile app. Or else you can call up the Outlet number mentioned in the Outlet products listing page.

Return policy:

The sales return of our products will not be accepted, except;

Refund Policy:

Full refund will be given, if the claim is found to be valid, in following cases:

The mode of refund will be by way of credit to the original mode of payment – Credit/Debit Card, or Net banking or Third Party Wallet.

Please allow 7(seven) to 15(fifteen) working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank's policy that delays the refund timing and we have no control over that.

In case of any query related to refund, please email us at online.ftm@brahmagiri.org

DND Policy:

If you wish to stop any further sms/email alerts/contacts from our side, all you need to do is to send an email; online.ftm@brahmagiri.org with your mobile number or email address to which the communications to be stopped and you will be excluded from the alerts list.

Contact Details:

Email: - online.ftm@brahmagiri.org